Privacy Policy

1. Who we are

Known Athletes is operated by The Athlete Brand Builder (ABN 33 678 878 496). We are committed to protecting and respecting your privacy. This policy explains what personal information we collect, how we use it, and the choices you have.

2. Information we collect

We collect information you provide directly, including:

• Name, email address and a password you set for your account.
• Profile details you enter during onboarding (sport, goals, brand preferences).
• Content you create (pitch decks, outreach messages, social posts).
• Payment information processed securely through our payment provider (Stripe).

We also collect limited technical data automatically, such as device type and usage analytics, to keep the service secure and improve it.

3. How we use your information

• To create and manage your account and membership.
• To provide the features of the platform, including AI-assisted brand coaching.
• To process payments and manage subscriptions.
• To send service-related emails and, where you opt in, marketing communications.
• To comply with legal obligations and prevent fraud.

4. Sharing of information

We do not sell your personal information. We share data only with trusted service providers who help us operate the platform (for example, payment processing, email delivery and hosting), each bound by confidentiality obligations. We may disclose information where required by law.

5. Data storage and security

Your data is stored with our cloud infrastructure provider and is protected by access controls and encryption. No method of transmission or storage is completely secure, but we use reasonable measures to protect your information.

6. Your rights

You can access, correct or delete your personal information by emailing us. You may also cancel your membership at any time from within your account. Australian Privacy Principles apply to our handling of your information.

7. Contact

If you have questions about this policy or your data, please contact The Athlete Brand Builder at hello@knownathletes.com.